Privacy at a glance
We collect only the information reasonably needed to respond to website enquiries, arrange appointments and support secure clinic communications.
Information we collect
We collect information that you choose to provide through a contact or appointment form, including your name, phone number, email address, preferred appointment details, enquiry type and message. Our hosting and security providers may also process basic technical information such as IP address, browser type, device information and access logs.
Please do not include detailed medical records or other highly sensitive information in the general contact form.
Why we use information
We use personal information to respond to enquiries, arrange and confirm appointments, provide requested information, maintain website security, administer clinic communications and meet applicable legal or regulatory obligations. We process information where you have requested a service, given consent, or where the clinic has a legitimate or legal reason to do so.
Health-related information
An appointment reason or message may reveal information about your health. We limit its use to arranging your care, responding to your request and meeting relevant clinical or legal obligations. Treatment advice is not provided solely on the basis of information submitted through this website.
Service providers
The website uses service providers for hosting, security, contact-form processing and appointment requests. These may include Formspree, the SmileFlow appointment service, Google services and WhatsApp when you choose those features. Each provider receives only the information needed for the feature you use and processes it under its own terms and privacy obligations.
Analytics and cookies
If website analytics is enabled, Google Analytics may use cookies or similar technologies to measure page usage and actions such as starting or completing a form. Names, contact details, appointment reasons and form messages are not sent intentionally to analytics. You can restrict cookies through your browser settings.
Sharing and transfers
We do not sell personal information. Information may be shared with authorised clinic personnel, service providers or public authorities where required for the purposes described here or by law. Some providers may process information outside Nigeria and must apply appropriate contractual or legal safeguards.
Retention and security
We retain website enquiries and appointment information only for as long as reasonably needed to respond, administer care, resolve disputes and meet clinical, regulatory or legal requirements. We use reasonable technical and organisational measures to protect information, but no internet transmission or storage system can be guaranteed completely secure.
Your privacy rights
Subject to the Nigeria Data Protection Act 2023 and other applicable law, you may ask to access, correct, delete or restrict the use of your personal information, object to certain processing, withdraw consent, or request information about a transfer. You may also complain to the Nigeria Data Protection Commission. Contact the clinic first so we can review and respond to your request.
Privacy contact
Have a question about information submitted through the website?
Smile on Dental Clinic at 770 Somide Odujirin Avenue, Omole Phase II, Lagos, Nigeria is responsible for the personal information described in this policy. To ask a privacy question or exercise a privacy right, contact the clinic by email. We may need to verify your identity before completing a request.
hello@smileondentalng.comOther conditions relating to the use of this website are described in the Website Terms.
Read Website Terms