Getting started
01New patients
What to bring, what to expect and how appointment requests work.
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Patient information
Everything you need
for your visit.
Find practical information to help you prepare, understand the appointment process and know where to look when you have a question about your care.
You do not need to choose a treatment before contacting Smile on Dental. Describe your concern and the clinic can help you decide where to begin.
Start here
A clearer path to your appointment.
These three simple stages can help you understand how to get started and prepare for a visit.
01
Tell us what you need
Book an appointment or contact the clinic and explain the reason for your visit.
02
Prepare for your visit
Check what to bring, how payments work and anything else that may help you arrive prepared.
03
Know what comes next
Your dentist can assess your concern, explain findings and discuss appropriate next steps with you.
Patient resources
Find the information you need.
Whether you are preparing for your first visit, looking for clinic information or trying to understand a dental concern, use the resources below as a starting point.
Planning your visit
02Payment & insurance
How estimates, payment methods and insurance support are handled.
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Questions answered
03Frequently asked questions
Answers about visits, treatments, emergencies and clinic policies.
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Urgent dental care
04Dental emergencies
Information about urgent dental problems and how to seek dental care.
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Patient education
05Dental guides
Patient-friendly information about common dental concerns, treatments and oral health.
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Start with a concern
06Dental problems
Start with a symptom or concern and explore information that may help you understand where to begin.
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Getting here
07Location & directions
Find the clinic address, opening hours, directions and contact options before your visit.
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Need some guidance?
You can start by telling us what you're experiencing.
You do not need to decide on a treatment before contacting the clinic. Share your concern and the team can help you understand where to begin.
Urgent dental care
Contact the clinic promptly
Need urgent
dental care?
If you're experiencing severe tooth pain, a broken tooth, dental trauma or sudden swelling, contact Smile on Dental promptly so the clinic can advise you on the appropriate next step.
Dental emergencies can vary. If you're unsure whether your concern needs urgent dental attention, contact the clinic for guidance.
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