Medicines and allergies
01Bring or make a note of medicines you currently take, known allergies and relevant medical conditions.
New patients
Your first visit
to Smile on Dental.
A first visit is usually about understanding your concerns, reviewing relevant health information and assessing your oral health.
What happens next depends on what brings you to the clinic and what the dentist finds during your assessment.
Your first visit
A simple way to understand the process.
Every appointment is individual, but these stages give you a clearer idea of how a first visit may progress.
01
Before your visit
Prepare any useful medical, medication, insurance or previous dental information.
02
At the clinic
Tell the dentist what is bringing you in and discuss your dental concerns or goals.
03
Your next step
Where appropriate, findings and possible next steps can be discussed with you.
Before you come
A few things can help you arrive prepared.
You do not need to prepare extensively, but relevant health and dental information can help the dentist better understand your situation.
Previous dental information
02If another clinic has provided relevant dental records or X-rays, bring them if they are available to you.
Insurance or HMO information
03If you intend to use dental insurance or an HMO, bring your current plan or membership details.
Tell us about urgent concerns
04Let the clinic know if you are experiencing severe pain, swelling, recent dental trauma or another urgent concern.
During your visit
What your first appointment may involve.
The exact appointment will depend on your reason for visiting. Not every patient will need the same examination, diagnostic tests or next steps.
01
Conversation
The dentist may ask about your symptoms, dental history, general health and what you would like help with.
First visit
02
Assessment
Your teeth, gums and relevant areas of your mouth may be examined. Diagnostic tests may be recommended where clinically appropriate.
First visit
03
Discussion
Findings, possible treatment options, benefits, limitations and potential next steps can then be discussed with you.
First visit
Every visit is individual
These stages describe a typical first-visit flow and should not be read as a guarantee that every appointment will involve the same examinations or procedures.
Appointment requests
Choose how you would like to get started.
Use the online form or contact the clinic directly by WhatsApp. Choose whichever option is more convenient for you.
You can request an appointment online or contact the clinic by WhatsApp. An online request may still need to be confirmed by the clinic before the appointment is final.
Online
Request an appointment
Complete the appointment form
Message the clinic
Start a conversation with the team
Appointment confirmation
An appointment request is not necessarily a confirmed appointment. Please follow any confirmation information provided by the clinic.
If your dental concern feels urgent, explain the symptoms when contacting the clinic so the team has more context about what you are experiencing.